Hi, I’m a quality and safety professional with over 8 years of experience in content moderation and quality analysis, primarily with ByteDance and Accenture.
I currently work as an Account Safety Quality Analyst, where I conduct quality audits, generate data-driven insights, and collaborate with cross-functional teams to improve moderation standards and processes. I also create reports and dashboards to identify performance gaps and recommend improvements based on content trends and quality analysis.
Previously, I served as a Recommendation and Traffic Quality Analyst, focusing on ensuring that recommended content met safety and relevance standards, while analyzing traffic patterns and supporting moderators with real-time guidance on trending topics.
I also have experience as a Content Quality Analyst, where I helped improve moderation accuracy through feedback, calibrations, and root cause analysis of quality issues. I began my career as a Content Moderator, reviewing user-generated content and supporting machine learning models through accurate content classification.
Overall, my expertise lies in quality assurance, content safety, data analysis, and driving continuous process improvement in fast-paced digital environments.
