Customer Service Specialist from Davao, Philippines transitioning into Social Media Engagement. I help brands build loyal online communities by managing comments/DMs, moderating discussions, and keeping engagement authentic and on-brand.
With 1-2 years of CSR experience, I handled 60+ inquiries daily with empathy and solved concerns quickly—skills I now use to turn followers into customers. I follow SOPs closely, communicate clearly in written English, and I'm available for US timezones/night shift.
Skills:
Facebook & Instagram engagement, community management, Canva, CapCut, Meta Business Suite, basic analytics tracking.
I'm new to
Onlinejobs.ph but not new to online client work. Reliable, fast learner, and committed to helping your brand grow.
