Hi! I'm Carla, a Business Administration graduate with experience in digital marketing, social media management, customer relations, administrative support, sales, and project coordination. I enjoy helping businesses stay organized, build meaningful customer relationships, and improve their day-to-day operations.
Throughout my professional experience, I have managed customer communications, social media platforms, CRM systems, digital marketing campaigns, and administrative tasks while maintaining a professional and consistent brand presence. I have also collaborated with schools, local businesses, and partner brands, organized community events and promotional activities, coordinated pop-up booths, and supported outreach initiatives to strengthen community engagement and brand awareness.
I am proficient in Meta Business Suite, Notion, Canva, Buffer, Kommo CRM, Zoho CRM, Google Workspace, Microsoft Office, and other productivity tools. I am highly organized, detail-oriented, a fast learner, and comfortable working independently or collaborating with cross-functional teams in a remote environment.
Services I Can Provide:
• Virtual Assistance
• Administrative Support
• Social Media Management
• Community Management & Moderation
• Customer Service & Customer Engagement
• Content Creation (Canva)
• Email & Calendar Management
• CRM Management
• Lead Generation
• Market Research
• Data Entry & Reporting
• Project & Event Coordination
• Digital Marketing Support
I take pride in delivering reliable, high-quality work, meeting deadlines, and building positive relationships with clients and customers. I am always eager to learn new tools, adapt to different industries, and contribute to a team's success.
