Expertise in Data Management, from data entry, cleaning, validating and migrating, using Excel, Word, phpMyAdmin, Outlook.
Works as Manual QA tester on system workflows, functionality, UI behavior, and data accuracy. Utilized Google Sheets to tracked software defects and coordinated with developers for issue resolution.
Provided technical support and troubleshooting for internal users and client systems, using multiple ticketing system.
Detail-oriented and collaborative, with a strong focus on improving processes and delivering results across technical and client-facing roles.
