I am a detail-oriented and reliable Virtual Assistant with a strong background in customer service and healthcare support. With over a year of experience as a Customer Service Representative, I have developed excellent communication skills, problem-solving abilities, and a commitment to delivering high-quality service.
I have hands-on experience in handling medical claims, verifying benefits and eligibility and processing authorizations and reimbursements. My experience also includes working with forms such as UB-04 and CMS-1500, ensuring accuracy and compliance in every task.
In addition to administrative support, I also specialize in social media management and content creation. I currently manage Facebook pages using Meta Business Suite, where I create and schedule posts, engage with audiences, and help improve online presence. I am skilled in video editing (CapCut, Filmora, VCUS) and graphic design (Canva, Adobe Photoshop, Lightroom) to produce effective and engaging content.
I am highly organized, fast learner, and adaptable to new tools and systems. I am looking for a long-term opportunity where I can contribute my skills, grow professionally, and help businesses achieve their goals.
