Versatile and results-driven professional with over 7 years of cumulative experience in social media content moderation, ESL teaching, and customer/technical support for financial and e-commerce accounts. Demonstrated success in ensuring accurate content management, delivering effective language instruction, and providing technical solutions for platforms such as QuickBooks. Highly skilled in customer service, problem-solving, communication, and attention to detail, with a proven track record of meeting and exceeding performance metrics, maintaining high customer satisfaction, and achieving operational excellence. Recognized for adaptability, strong analytical
abilities, and the ability to thrive in fast-paced, high-stakes environments.
