Detailed oriented professional transitioning Medical Virtual Assistant role with 2 years of experience in BPO healthcare setting supporting provider services. Skilled in claims denial management, medical billing and coding, insurance verification, eligibility and benefits verification, and prior authorization support. Experienced in handling providers inquiries, resolving billing issues, and ensuring accurate claims processing in compliance with HIPAA regulations. Proficient in EHR/EMR systems, CRM tools, data entry and administrative support. Demonstrates strong analytical, problem-solving and multitasking abilities in fast-paced environments while maintaining high accuracy and confidentiality. Committed to improving revenue cycle operations and delivering efficient virtual healthcare support.
