I’m a detail-oriented Quality Analyst with 8+ years of experience in customer service, technical support, and quality assurance. I specialize in quality audits, performance analysis, coaching, data reporting, and lead generation.
Skilled in Excel (VLOOKUP, Pivot Tables), CRM tools, and KPI tracking, I help teams improve performance and maintain high standards.
I’m known for being reliable, proactive, and easy to work with, always delivering accurate, high-quality results on time.
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