A former customer representative of a BPO with 5 years experience in various tasks now your Virtual Assistant. A tech savvy and problem solver that you can rely on. Enthusiastic individual with superior skills in both team based and independent capacities.
Freelance Virtual Assistant
Rex Flores Design| 2025- Present
>Maintained positive work ethic and commitment to providing excellent service.
>Improve operations efficiency and customer satisfaction.
>Managing heavy load administrative tasks with accuracy.
>Setting Appointments
Customer Service Representative
Carelon Global Solutions |-----------
>Team Management
>Prepared detailed reports
>Organizes and plans essential central services
>Managing WordPress Websites (Uploading Articles, Creating Images
>Creating Social Media Images (Quotes, Posters)
>Managing Email Campaigns (Convertkit, Mailchip)
>Manage Pinterest Accounts (Tailwind)
>Build Engagement and Trust via Social Media Platforms
>Improve Customer Relations (through Customer Support, Refunds, etc.)
>Build Click Funnel Sites for their membership programs
>Manage Youtube Accounts (edit videos, create thumbnails, Inserting Captions with descriptions)
>Gather Data for Efficient Business Strategy ad Decision Making)
Work Experience
Tasks and Responsibilities
>Managing WordPress Websites (Uploading Articles, Creating Images
>Creating Social Media Images (Quotes, Posters)
>Managing Email Campaigns (Convertkit, Mailchip)
>Manage Pinterest Accounts (Tailwind)
>Build Engagement and Trust via Social Media Platforms
>Improve Customer Relations (through Customer Support, Refunds, etc.)
>Build Click Funnel Sites for their membership programs
>Manage Youtube Accounts (edit videos, create thumbnails, Inserting Captions with descriptions)
>Gather Data for Efficient Business Strategy ad Decision Making)
