I help businesses provide reliable customer support and organized day-to-day virtual assistance through clear communication, professionalism, and dependable service.
With more than 10 years of customer service experience in fast-paced retail environments, I have handled daily customer inquiries, resolved complaints, provided product recommendations, and supported clients while assisting 20 to 30+ customers each day. I am now transitioning my experience into remote customer support and virtual assistance for US, UK, and AU clients.
I am experienced with tools such as Zendesk, HubSpot, Google Workspace, Slack, Zoom, Notion, Canva, and ChatGPT. I am also HubSpot Service Hub Certified and continuously improving my skills in remote support, CRM systems, and customer communication.
I am available for full-time remote work and can adjust to flexible schedules across US, UK, and AU time zones. I have a dedicated home workspace, reliable fiber internet with backup connection, and equipment ready for calls, meetings, and customer support tasks.
I am looking for a long-term opportunity where I can provide consistent support, strong communication, and reliable assistance. I value professionalism, responsiveness, and taking ownership of the work entrusted to me.
