Managing a growing Airbnb portfolio means there's always something that needs your attention. Guest messages, reservation updates, check-ins, maintenance coordination, and unexpected issues can quickly consume your day and leave less time to focus on growing the business.
That's where I come in.
I help Airbnb hosts, property managers, and short-term rental companies reduce their operational workload by handling the daily tasks that keep properties running smoothly. From responding to guest inquiries and coordinating check-ins and check-outs to resolving guest concerns and supporting day-to-day operations, I help create a seamless experience for both guests and property managers.
I have hands-on experience supporting 6 Airbnb-listed condominium properties, where I managed guest communication, coordinated property readiness, handled maintenance requests, and worked to ensure every stay ran as smoothly as possible. Before transitioning into short-term rentals, I spent nearly 3 years in customer service and operations, handling high-volume support roles in the healthcare and travel industries. That experience taught me how to stay organized, communicate clearly, solve problems quickly, and remain calm under pressure, all skills that directly translate to property management.
Here's how I can support your team:
• Guest communication before, during, and after each stay
• Reservation management and booking support
• Check-in and check-out coordination
• Maintenance and cleaning coordination
• Guest issue resolution
• Calendar and daily operations support
• Administrative and back-office assistance
If you're looking for a dependable Assistant Property Manager who can help lighten your team's workload and deliver a great guest experience, I'd be happy to connect and discuss how I can support your portfolio.
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