3+ years of experience in Healthcare Virtual Assistant Role of handling high volume of customer communication and emails while maintaining quality and meeting targets. Proven ability to resolve customer inquiries efficiently and achieving a satisfactions scores, Skilled in communication, problem solving, time management, attention to detail and CRM tools with a strong track records of building positive client relationships. I believe my knowledge in healthcare such as Claims, Billing, Prior Authorization, Benefits and Eligibility, Insurance Verification, Enrollment, Prescriptions, Scheduling, Reschedule and Follow-ups appointment, Referrals Intake, Coding, Denials and Appeals, Spending allowance card and Patient Care Coordination. Seeking to bring my expertise and enhanced client experience and drive success at this position.
