My professional history includes working in a fast-paced environment that honed my skills to be a successful OBM and Executive Virtual Assistant.
I've also been trained and worked in customer service for a couple of years and currently, as an Executive VA/OBM, reporting directly to the CEO/Businesses' Founders.
The tasks I've handled mostly include administrative areas as a VA to an Executive level task.
My Tasks and Skills include the following:
- Managing and Organizing the CEO/Owner's Business and Personal Calendars & Emails
- Communicating with the Business' clients - responding to and emailing the needs and queries
- Project Management & Daily Operations - Streamlining internal processes & creating SOPs
- Social Media Management (LinkedIn, Youtube)
- Customer Service Support - chat, emails and phone
- Canva - Creating designs/graphics for content and others
- Hubspot Management - creating workflows, email campaigns, and communication, updating and organizing contacts and information using this CRM
- Administrative Support - Data entry, Product Listings, and updates using client's marketing websites, and/or related tasks
- Knowledgeable with MS Office, GSuite, Canva / CRM: Hubspot, Salesforce/Project Management tool: Notion, Trello, Asana/ Communication tools: Slack, Skype, Teams
I'm flexible, a team player, and always willing to help effectively with Entrepreneurs, Businesses, or Clients with the tasks that'll be given to me.