A highly talented, detail-oriented Virtual Assistant and customer service representative with over four years of proven experience in telephone, email, and live chat customer service, including sales, technical support, and customer care. Familiar with major customer service software, and conflict resolution, and possess a positive attitude. Experienced in creating an effective, organized environment in which excellence plays a vital role to provide top-level client support. A unique skill set that provides impressive results, ensuring 100% customer satisfaction.