Product listing involves creating and managing online product pages by providing accurate titles, detailed descriptions, high-quality images, pricing, and specifications. Its purpose is to present products clearly and attractively, helping customers make informed purchasing decisions while improving product visibility on e-commerce platforms.
Customer support is the process of assisting customers before, during, and after a purchase. It includes answering inquiries, resolving complaints, processing returns or refunds, tracking orders, and providing timely, professional assistance to ensure customer satisfaction and build long-term trust.
