Certified Medical Virtual Assistant with hands-on expertise in appointment scheduling, billing and coding, insurance verification, prior authorization, live scribing, medical transcription, and HIPAA-compliant EHR management. Proficient in Epic, Athena, and eClinicalWorks, delivering accurate documentation and efficient patient coordination. Backed by 5 years of customer service and cashiering experience in pharmacy, retail, and hospitality, with proven skills in communication, multitasking, and confidentiality. Dedicated to enhancing provider productivity and patient satisfaction through precise, compassionate remote healthcare support.
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