have a diverse background in customer service, sales, and administrative support, with experience handling both voice and chat interactions. As a customer service representative, I assisted customers by resolving inquiries, providing accurate information, and ensuring a positive experience across different communication channels.
I also worked as a sales associate, where I engaged with customers, recommended products, and contributed to meeting sales targets. In my role as a billing consultant, I handled account concerns, explained billing details clearly, and helped customers resolve payment-related issues efficiently.
Additionally, I have experience in data entry, maintaining accurate records, organizing information, and ensuring data integrity. I am comfortable using CRM tools and adapting to fast-paced environments while maintaining attention to detail and professionalism.
