Trainer and Subject Matter Expert with 7 years of experience in business operations, employee training, process execution, and continuous improvement. I've supported 2 business processes as an SME, trained approximately 20 employees through small-group virtual sessions, and prepared daily operational reports to keep teams and stakeholders informed.
I have hands-on experience with Microsoft 365 and the Power Platform — including Power Automate, SharePoint, Teams, Excel, Outlook, and Microsoft Dynamics. I've built automated notifications, status tracking, and escalation workflows using conditional logic to reduce repetitive manual follow-up and improve visibility across teams.
I'm not yet an advanced automation developer, but I'm comfortable with the fundamentals, learn quickly, and I'm actively growing my skills toward Power Apps and Power BI. I'm looking for a long-term role where I can bring my process background while developing deeper automation expertise.
