I am an Insurance Virtual Assistant with 4+ years of experience in US Insurance operations, specializing in claims processing, underwriting support, and policy administration.
I have hands-on experience managing the full policy lifecycle, including new business, renewals, endorsements, cancellations, and policy issuance. I also handled policy and quote data migration, ensuring accuracy and data integrity across systems.
In my previous role, I worked in a high-volume environment where I processed up to 1,000–2,000 transactions monthly, including 300+ claims requests and 500–600 policy quote migrations. I also managed shared mailboxes, handled up to 90% of daily workload, and supported Underwriting teams by ensuring accurate documentation and timely processing.
I am detail-oriented, organized, and able to work independently with minimal supervision. I focus on delivering accurate, compliant, and efficient support to help streamline insurance operations.
I am now transitioning into a long - term remote role where I can apply my experience to support insurance agencies, brokers, and service providers with reliable back-office and operational support.
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