I have experience providing IT technical support, remote assistance, and multimedia editing. I am a fast learner, reliable, and comfortable working independently or as part of a team.
Technical Skills & Experience:
* Remote IT Technical Support
* Virtual Assistant (VA)
* Windows Installation, Configuration, and Troubleshooting
* Software & Hardware Troubleshooting
* Computer Networking & Basic Network Configuration
* VPN Setup and Troubleshooting
* Remote Support (AnyDesk, RustDesk)
* Ticketing Systems / Help Desk Support
* Group Policy (GPO), GPEDIT, and Registry Editor (Regedit)
* Microsoft 365 Administration (Basic)
* Google Workspace Administration (Basic)
* Basic VoIP Support
* Wi-Fi Setup, Configuration, and Troubleshooting
* Windows Server (Basic Administration)
* Printer Installation, Configuration, and Troubleshooting
* Epson and Canon Printer Support
* POS System Installation and Troubleshooting
* Honeywell Barcode Printer Configuration
* BarTender Label Printing Software
* ZKTeco Biometric Device Installation and Configuration
* RFID Attendance System Support
* Internet Service Provider Support (PLDT & Globe)
* FTTH (Fiber-to-the-Home) Installation and Troubleshooting
* CCTV Installation, Configuration, and Troubleshooting
* CCTV Floor Plan Design and Camera Position Planning
* Ubiquiti Devices Configuration (LiteBeam, PowerBeam, Access Point, IsoStation)
* MikroTik Basic Configuration using WinBox
**Creative & AI Skills:**
* Video Editing using CapCut and Filmora
* Photo Editing using Adobe Photoshop
* AI Tools:
* ChatGPT
* Google Gemini
* Nano Banana AI
* Google Veo
* Google AI Studio
I am passionate about solving technical problems, providing excellent customer support, and continuously learning new technologies. I am ready to contribute to remote IT support, technical support, virtual assistant, or multimedia editing roles while delivering high-quality work and dependable service.
Verified