High-level clinical knowledge meets premium administrative support. As a Licensed Physical Therapist and a certified HelloRache Healthcare Virtual Assistant (HVA), I bring over 4 years of healthcare experience directly to your practice. I specialize in bridging the gap between clinical operations and administrative efficiency, allowing providers to focus entirely on patient care.
I am fully trained in HIPAA compliance, data privacy, and navigating complex medical software ecosystems. Whether it's managing patient intake, optimizing scheduling, or resolving billing hurdles, I execute with the clinical accuracy of a trained medical professional.
Core Expertise:
Medical Administration: Appointment scheduling, patient intake coordination, email and calendar management.
Healthcare Billing & Claims: Prior authorizations, insurance verification, claims tracking, and navigating platforms like Availity.
EHR/EMR Proficiency: Efficient and accurate documentation within eClinicalWorks, Calypso and other industry-standard medical software.
Patient Relations: Professional, empathetic communication via phone, email, or chat, maintaining the highest standards of care.
Maximizing the efficiency of your e-commerce store requires a mix of technical precision and excellent customer care. I am a detail-oriented Virtual Assistant specializing in managing and optimizing Shopify storefronts. From managing product listings to keeping daily operations running seamlessly, I ensure your backend functions perfectly so you can focus on scaling your business.
Core E-commerce Expertise:
Shopify Store Management: Adding new products, optimizing descriptions, managing collections, and handling basic theme updates.
Order Fulfillment & Logistics: Tracking orders, processing refunds, managing inventory updates, and coordinating with suppliers or fulfillment apps.
Customer Experience: Managing store emails, live chat, and resolving customer inquiries regarding shipping, returns, and order status.
Digital Asset Organization: Efficiently organizing, zipping, and uploading product files, mockups, and digital downloads for instant delivery.
