I am a dedicated customer service and administrative professional with experience as a Front Desk Clerk at the Local Government Unit (LGU) Health Department, providing frontline support to clients seeking healthcare and government services. I specialize in handling client inquiries, managing records, coordinating appointments, processing important documents, and delivering efficient, compassionate service in a fast-paced environment.
My experience has strengthened my communication, organization, time management, and problem-solving skills while ensuring accuracy and professionalism in every interaction. I am proficient in Microsoft Office, Microsoft 365, and Google Workspace, making me well-equipped to handle administrative and customer support tasks remotely.
Additionally, I gained customer service experience during my clinical internships by guiding patients through medical procedures and providing clear instructions. I am committed to delivering excellent customer support and contributing to a team's success with reliability, efficiency, and a strong service-oriented mindset.
