I’m a Healthcare Virtual Assistant and Medical Billing Specialist with 8+ years of experience in U.S. healthcare customer service and over 3 years supporting a pain management practice. I specialize in care coordination, medical billing, and EHR/EMR management—helping providers streamline operations while maintaining strict Health Insurance Portability and Accountability Act (HIPAA) compliance.
Currently, I manage patient coordination, clinical documentation, and system workflows across platforms like ChartPath (now Aarista), CGM, and PointClickCare. I handle admissions, discharges, medication syncing, and ensure accurate, audit-ready records—even during complex EHR migrations where manual data entry and validation are critical.
On the billing side, I work extensively with workers’ compensation and no-fault claims—handling submissions, follow-ups, denials, and insurance coordination through portals like Availity, UHC, Cigna, and more. My focus is always on accuracy, faster reimbursements, and clean claim processing.
I’m highly organized, detail-oriented, and experienced in fast-paced healthcare environments. With a strong foundation in training and operations leadership (Optum, TeleTech), I also bring process improvement, communication, and problem-solving skills that help teams run more efficiently.
If you need someone who can reliably manage your admin, billing, and patient coordination workflows—I can step in and add value immediately.
Verified
