Detail-oriented healthcare account specialist and medical virtual assistant with 4+ years of experience in the U.S. healthcare industry. Skilled in revenue cycle management, HIPAA compliance, medical billing, collections, and patient confidentiality. Proven ability to improve cash flow, resolve claim rejections, and maintain high accuracy in fast-paced environments.
Professional background includes roles as a Collections Specialist at Abbott, Medical Analyst at Med-Metrix International, and Customer Service Specialist at Teleperformance, where I handled AR follow-ups, insurance coordination, medical record reviews, and patient support. Experienced in Epic tool, QuickBooks Online, and administrative support tasks such as email management, data entry, and travel coordination.
I bring strong technical and organizational skills, excellent communication, and a commitment to efficiency. With expertise in healthcare operations and virtual assistance, I help practices and businesses streamline workflows, ensure compliance, and deliver reliable results.
