Experienced customer support professional with nearly 4 years of experience handling healthcare insurance, customer service, chat support, email support, and outbound calls for US-based accounts. Skilled in maintaining accurate records, assisting customers professionally, and communicating clearly with clients and patients.
I am comfortable handling non-sales outbound and inbound calls, customer inquiries, appointment coordination, and administrative support tasks. I also have experience working remotely, following established processes, and providing reliable support with minimal supervision.
I am currently looking for a long-term remote opportunity where I can contribute my customer service experience, professionalism, and dedication to supporting both clients and customers.
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