Shopify Store Operations & Customer Support Specialist | Order Management | Product Listings
Hi! I’m Kuku, a detail-oriented e-commerce support specialist with 3+ years of experience in Shopify operations, customer service, and backend store management. I also bring a strong foundation in operations from my role as Duty Manager at 1898 Hotel Colonia en Las Filipinas, where I developed problem-solving, team coordination, and high-level customer handling skills.
In e-commerce, I help store owners keep their operations smooth and organized by handling:
Product listing and store organization (accurate descriptions, variants, and pricing)
Order fulfillment, tracking, and issue resolution
Customer support via email and chat (refunds, replacements, inquiries)
Shopify backend updates, inbox management, and admin tasks
Maintaining records, tracking issues, and ensuring workflow efficiency
I focus on delivering fast, clear, and empathetic support while keeping backend operations accurate and reliable. I’m proactive, easy to work with, and committed to helping your business run smoothly and your customers stay satisfied.
Let’s work together to streamline your store and improve your customer experience.
Verified
