I am a US Registered Nurse with 7 years of clinical experience, 3 years in the BPO/healthcare support industry, and 1 year experience as a Senior Case Manager. I bring a strong combination of hands-on patient care, insurance coordination, and administrative expertise, making me well-equipped to support healthcare providers and organizations remotely.
My background includes direct patient care, utilization review, case management, and handling high-volume healthcare accounts in a fast-paced BPO environment. As a Senior Case Manager, I have experience overseeing cases, coordinating care plans, and ensuring patients receive timely and appropriate services while maintaining compliance with healthcare standards.
I can support your team with:
Case management and care coordination
Insurance verification, prior authorization, and utilization review
Medical documentation and chart review
Patient scheduling and follow-ups<8efe80624d780eba0c6493ec45140364>Email and phone support (inbound/outbound)
Data entry and EMR/EHR systems
General administrative and virtual assistant tasks
I am highly organized, detail-oriented, and comfortable working independently. I understand the importance of accuracy, confidentiality (HIPAA compliance), and clear communication in healthcare operations.
If you’re looking for someone who understands both the clinical and administrative side of healthcare, I’m ready to help streamline your processes and support your team effectively.
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