Jonna

Non-Voice Customer Support VA | Email & Chat Specialist

Overview

Video Introduction

Looking for Part-time work (4 hours/day) at $2.78/hour ($244.57/month)

Educational Degree

High school diploma

Availability

Part-time

Portfolio / Website

Not specified

Top Skills

Customer SupportEmail SupportHelpdesk Support

Last Active

July 15th, 2026 (17 days ago)

Member Since

April 28th, 2026

"My business would not be able to go forward if it was not for them"

Gaurab - Adhikari

See More Real Results

About

Hi! I'm Jonna, a detail-oriented Non-Voice Customer Support Specialist.

I help US e-commerce brands reply to customer inquiries via Instagram DM, email, and chat. I specialize in beauty/skincare niches and I work 5PM-10PM PH time to match US business hours.

Skills & Tools:
- Instagram DM & Comment Management
- Email Support using Gmail & templates
- Google Sheets for order tracking
- Canva for basic graphics
- Clockify for time tracking

I have stable 4G internet, 45 ID points verified, and I'm available 12-20 hours per week. I don't require voice/video calls.

I'm committed to fast response times and professional customer service. Let's work together!