Marissa

Virtual Assistant | Amazon and Airbnb Operations Support | Customer Service, Email and Backend Support, Escalations

Verified

Overview

Video Introduction

Looking for Full-time work (8 hours/day) at $7.11/hour ($1,251.94/month)

Educational Degree

Bachelor's degree

Availability

Full-time

Portfolio / Website

Not specified

Top Skills

Customer Support ManagementPhone SupportCustomer Relationship Management

Last Active

July 15th, 2026 (15 days ago)

Member Since

April 30th, 2026

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About

I help e-Commerce and Airbnb businesses manage customer support and daily operations -- handling email inquiries, escalations and customer issues with speed and utmost care.

I bring nearly 10 years of experience as a Customer Service Supervisor in the BPO industry, where I handled complex cases, led teams, and ensured consistent customer satisfaction and resolution quality.

I also have experience in e-commerce operations, including Amazon and Airbnb workflows, along with Communications background that helps me write clear product descriptions, customer replies, and basic marketing content when needed.

I'm reliable, detail-oriented, and able to work independently with minimal supervision. My focus is always on fast, accurate, and professional customer support that improves customer experience and retention.

New to onlinejobs.ph but experienced in customer care, operations and e-commerce. You have my commitment.