Hi! I'm Danica, a Registered Medical Technologist with nearly two years of healthcare experience and a strong background in patient care, medical documentation, and administrative support. I am a detail-oriented and proactive professional who is passionate about helping businesses and healthcare providers streamline their daily operations.
As an Executive Assistant (EA), I can assist with:• Calendar and email management• Meeting preparation and coordination• Daily operations and administrative support• Follow-ups and task tracking• Data entry and document management• Professional communication and phone handling
I am proficient in:• Google Calendar• Gmail and Outlook• Microsoft Teams• Zoom and Google Meet• Google Docs and Google Sheets• ChatGPT and AI productivity tools
• Microsoft 365
As a Medical Virtual Assistant (VMA), I can provide support in:• Patient scheduling and appointment management• Patient inquiries and follow-ups• Medical scribing and documentation• EHR/EMR management• Patient intake forms and medical records management• HIPAA-compliant documentation and confidentiality• Phone handling and patient communication
My healthcare background has equipped me with strong knowledge of medical terminology, strict attention to detail, and a deep understanding of HIPAA compliance and patient confidentiality. I am also a fast learner who can quickly adapt to new EHR/EMR systems and telemedicine platforms.
I take pride in being organized, reliable, and committed to delivering high-quality support. Whether you need an efficient Executive Assistant or a dependable Medical Virtual Assistant, I am ready to help your team succeed.
I have over six years of experience in e-commerce, supporting the daily operations and customer service of a successful online store. During that time, I helped grow the business to over 30,000 followers and more than 50,000 products sold by providing excellent customer support and ensuring a positive shopping experience. My responsibilities included responding to customer inquiries, handling order updates, processing returns and refunds, resolving customer concerns, maintaining product listings, and supporting day-to-day store operations. I also assisted customers through chat, email, and social media while maintaining a professional, friendly, and solution-oriented approach.
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