Reporting and Operations Analyst with experience as a Performance and Quality Management SME, specializing in data accuracy, reporting integrity, and process improvement within fast-paced, performance-driven environments. Promoted within my first year, reflecting strong ownership, adaptability, and consistent delivery of high-quality results.
In my current role as a Project Control Services Analyst, I manage performance monitoring and reporting, ensuring data accuracy and delivering insights that support operational efficiency and decision-making. I also lead quality assurance efforts, conducting audits and validating outputs to maintain compliance and high standards across project deliverables. My experience includes cross-functional coordination and vendor management, ensuring smooth execution of project activities and resolution of reporting issues.
I bring strong capabilities in Excel-based reporting, basic Power BI visualization, and tools such as ServiceNow, Jira, and Fieldglass. My background in customer-facing roles has further strengthened my communication, problem-solving, and ability to perform under pressure.
Now seeking remote opportunities in reporting, operations, or quality analysis where I can contribute to data-driven decision-making, process optimization, and overall operational excellence.
