Hi there!
If your backend is messy, your inbox is full, and your team needs structure - you don’t need more tools.
You need someone who can step in, take control, and keep things running.
Looking for a Right Hand who can manage tasks and people?
— 14+ YEARS IN ADMIN AND OPERATIONS
— CRM, DATABASE AND CLIENT MANAGEMENT
— TEAM SUPPORT, COORDINATION AND OVERSIGHT
I’ve worked behind the scenes since 2010 - not just completing tasks, but helping businesses stay organized, responsive, and efficient.
I don’t just follow instructions.
I take ownership of operations.
WHAT I HANDLE FOR YOU
> ADMIN AND OPERATIONS (Done Right, Every Time)
The day-to-day work that keeps your business alive - handled without you thinking twice.
— Inbox and email management (inquiries, follow-ups, client communication)
— Calendar management and meeting scheduling
— Data entry, checking, and analysis
— Document preparation and information gathering for websites or materials
— Monitoring calls, messages, and internal communication
No missed details. No backlog. No stress.
> CRM, DATABASE AND RECORD MANAGEMENT
Clean systems = smooth operations.
— CRM encoding (Vtiger and similar systems)
— Client records management and tracking
— Database organization and maintenance
— File structuring for easy access and reporting
— Requesting and organizing client documents
Your backend stays clean, searchable, and reliable.
> TEAM SUPPORT AND COORDINATION
Not just support - I help keep people aligned.
— Assisting team operations and daily coordination
— Monitoring attendance and activity
— Helping onboard and guide tea-----------mbers
— Supporting CRM usage and workflows
— Ensuring processes are followed consistently
I help build structure, clarity, and accountability.
> CLIENT SUPPORT AND COMMUNICATION
Your clients are handled professionally - every time.
— Customer support (email, calls, inquiries)
— Handling client concerns and requirements
— Sending follow-ups via email and SMS
— Keeping communication clear and organized
Because great systems create great client experience.
> HOW I WORK
— Detail-oriented - I catch what others miss
— Consistent - I don’t disappear mid-project
— Confidential - I handle sensitive data daily
— Reliable - clients trust me long-term
I’ve supported both companies and freelance clients - from daily admin tasks to full backend operations.
CONFIDENTIALITY?
Handled.
Your data, systems, and client information stay 100% secure, private, and professional.
READY TO STOP MICROMANAGING YOUR BACKEND?
And start working with someone who can organize, manage, and support your operations properly -
Send me a message. Let’s talk.
— Enrico