Experienced IT Support Specialist and System Administrator with over 11 years of hands-on experience in troubleshooting, system maintenance, and enterprise IT support. Skilled in Windows Server, Active Directory, DNS/DHCP, and Azure cloud services, I help businesses maintain stable, secure, and efficient IT environments.
I specialize in:
Remote technical support and helpdesk services
System and network troubleshooting
User account and access management
Azure cloud support (VMs, Entra ID, monitoring)
Incident handling with SLA compliance
I am reliable, detail-oriented, and committed to resolving issues quickly to minimize downtime and keep operations running smoothly.
