Detail-oriented Healthcare Virtual Assistant and Patient Coordinator with experience in appointment scheduling, insurance verification, patient intake, authorization follow-ups, and high-volume inbound/outbound calls for U.S. healthcare accounts. Skilled in managing patient communications, coordinating schedules, handling administrative tasks, and providing excellent customer service in fast-paced environments. Experienced in working with home care, physical therapy, and healthcare support teams while maintaining accuracy, professionalism, and HIPAA compliance.
Proficient in patient reactivation, appointment confirmation, email management, data entry, and calendar coordination. Known for strong communication skills, multitasking ability, and building positive relationships with patients and clients. Dedicated to delivering organized, efficient, and patient-focused support to help healthcare providers improve operations and patient satisfaction.
