I'm a Customer Support and Content Moderation Specialist with 7 years of experience in the gaming industry, handling email and live chat support, player concerns, and moderation-related tasks. I specialize in managing high-volume inquiries, resolving issues efficiently, and maintaining a positive player experience.
My experience includes handling frustrated players, in-game purchase issues, account recovery requests, and ensuring timely responses. I also have experience in live stream moderation, monitoring live content to ensure compliance with platform guidelines and community standards, reviewing potential violations, and maintaining content quality. In addition, I have worked in game moderation by reviewing player reports, investigating evidence related to cheating, exploits, and rule violations, and enforcing appropriate actions to help maintain fair gameplay and a healthy gaming environment.
I’m now expanding my services as a Virtual Assistant and can assist with customer support, game moderation, administrative tasks, research, and day-to-day operations while maintaining professionalism, accuracy, and attention to detail.
