Experienced operations and support professional with 10 years of combined experience in content moderation, customer service, and order management, including 4 years as a Subject Matter Expert (SME). Skilled in high?volume order entry, customer issue resolution, policy compliance, and process improvement.
Strong background in Quality Assurance (QA), including audits, accuracy checks, and performance feedback. Known for attention to detail, efficiency, and the ability to support teams in fast?paced environments while maintaining high quality and customer satisfaction.
