Customer Support Virtual Assistant | Email, Chat & Admin Support

Hi! I’m Shaira, and I have customer service experience handling phone calls, email support, and live chat for US-based and international accounts.

I previously worked in healthcare and customer service campaigns where I assisted customers with plan coverage, billing concerns, troubleshooting, account assistance, and general inquiries. I also handled CRM updates, and follow-ups while maintaining professional communication with customers and tea-----------mbers.

I’m familiar with Salesforce, Google Workspace, Microsoft Teams, Zoom, Excel, and ChatGPT.

I’m hardworking, organized, easy to train, and comfortable working in fast-paced environments. I’m currently looking for long-term remote opportunities where I can continue growing and provide reliable support to clients.

Skills:
• Email & Chat Support
• Customer Service
• CRM & Ticket Handling
• Data Entry
• Administrative Support
• Troubleshooting Assistance

Available for US, UK, and AU time zones.