Customer Service & E-Commerce Support Specialist with 4+ years of experience helping online businesses run smoothly and keep customers happy.
What I bring:
- 4+ years of combined BPO and remote customer support experience
- Hands-on with Shopify and TikTok Shop, order management, refunds, replacements, and shipment tracking
- Skilled in email and live chat support, handling customer inquiries quickly and professionally
- Comfortable with administrative tasks and maintaining accurate records using Google Workspace and Microsoft Office
- Proven ability to work independently in a fully remote setting
- Reliable, detail-oriented, and a fast learner
What I'm looking for:
A long-term remote role where I can support business growth while continuing to build my skills.