Hi! I am a highly reliable and versatile Virtual Assistant with 3 years of solid experience in customer-facing and financial operations roles. I hold a degree in Tourism Management, which trained me to deliver world-class service, hospitality, and communication. My background includes 3 years of Call Center experience handling high-volume accounts, 1 year as a Healthcare Billing Specialist managing medical claims, and 2 years as a Debt Collection Specialist specializing in negotiation and conflict resolution. Whether you need help managing daily administrative tasks, handling email or phone support, or managing invoicing and billing, I bring the perfect blend of empathy, technical skills, and data accuracy to your business.