I have over 7 years of experience in customer service, fraud prevention, and technical support across financial and healthcare accounts. I’ve worked with companies like American Express, Capital One, Cognizant, and Medtronic, handling different types of customer concerns including disputes, account protection, verification, and technical issues.
Over the years, I’ve learned how to manage high-volume workloads, stay accurate under pressure, and handle sensitive information with care. I’ve worked in both financial and medical support environments, which helped me become more detail-oriented and adaptable to different processes.
Right now, I’m open to remote opportunities where I can use my experience in customer support, fraud handling, or virtual assistance roles.
