Results-driven customer service professional with over 7 years of combined experience in inbound and outbound calls, email and chat support, sales, and case management. Skilled in delivering exceptional customer care, resolving concerns efficiently, and building strong client relationships in fast-paced environments. Experienced in supporting patients and coordinating services within a home health agency while maintaining professionalism, accuracy, and confidentiality. Strong communicator with excellentmultitasking, problem-solving, and administrative support abilities.
