Operations and administrative professional with 10 years of experience in process improvement, team leadership, and operational coordination, complemented by recent training in freight logistics, truck dispatch, and virtual assistance. Skilled in streamlining workflows, improving operational efficiency, managing documentation, and collaborating across teams. Highly organized, detail-oriented, and committed to delivering accurate, high-quality results. Seeking a remote Operations, Logistics, Administrative, or Virtual Assistant role where I can contribute to business success through strong organizational and problem-solving skills.
KEY SKILLS AND TOOLS:
Professional Competencies: Operations Coordination, Process Improvement, Team Leadership, Cross-Functional Communication, Problem Solving, Critical Thinking, Time Management, Organization, Attention to Detail, Data Accuracy, Workflow Optimization, Multitasking, Adaptability
Tools: Google Workspace (Gmail, Docs, Sheets, Drive, Calendar), Microsoft Office (Word, Excel, PowerPoint), Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, Data Analysis), ChatGPT, Canva, Zoom, Google Meet, Slack, TMS (Training), DAT One, Truckstop, 123Loadboard, Estes, FedEx Freight
Logistics & Freight Knowledge: Freight Brokerage, Truck Dispatch, LTL, FTL, Track & Trace, Load Planning, Load Boards, Shipment Booking, Freight Quoting, Carrier Rate Comparison, Freight Class, Rate Confirmations, Bills of Lading (BOL), Proof of Delivery (POD), Cents-per-Mile (CPM) Pricing, Transportation Management Systems (TMS)
Administrative & Operations Support: Administrative Support, Remote Operations, Email Management, Calendar Management, Data Entry, Document Preparation, Record Keeping, File Management, Internet Research, Customer Service, Client Support, Documentation, Inventory Coordination, Report Preparation
Digital Skills: Computer Literacy, Microsoft Excel, Google Sheets, Microsoft Word, Google Docs, PowerPoint, CRM Fundamentals, Database Management, Cloud File Management, Online Collaboration
Availability: Full-time | Remote | Open to US Time Zones and Night Shift
