With 18+ years of experience in high-level operations management and ongoing specialized training in Freight Brokerage & Dispatch, I offer a rare combination of executive leadership and technical logistics expertise. My career has been defined by my ability to lead massive teams (up to 325 members) while maintaining the data-driven precision ofSix Sigma Methodologies.
I am not just transitioning careers; I a-----------rging two decades of operational mastery with an intensive immersion into the U.S. and global supply chain. Currently, as an active student in the Freight Brokerage and Dispatch VA Masterclass, I am mastering the technical pillars required for carrier-grade accuracy.
In my previous tenure, I spearheaded end-to-end customer care for global IoT markets, significantly reducing resolution times by standardizing KPI frameworks. At Acquire BPO, I managed a 325-person department, proving my capability to thrive in high-pressure environments where resource allocation and cost reduction are critical to the bottom line.
I bring the perfect blend of veteran leadership and up-to-the-minute logistics training.
