Strategic Business Analyst with 6+ years of progressive experience in business process optimization, contract lifecycle management, and operational intelligence within the BPO sector. Demonstrated expertise in conducting requirements analysis, identifying process inefficiencies, and implementing data-driven solutions that enhance operational performance and drive measurable business value. Skilled in cross-functional stakeholder management, complex financial modeling, and process re-engineering initiatives. Committed to leveraging analytical insights and process excellence to support strategic business objectives and sustained competitive advantage.
