IT Operations Support | Social Media Manager | Virtual Assistant

Hi, I’m Precious, a reliable and detail-oriented remote professional with experience in IT operations, field service coordination, social media management, and administrative support.

I previously worked as a Senior Field Services Incident Manager where I handled dispatching, ticket monitoring, vendor coordination, escalations, and operational support.

Aside from IT operations, I also have experience managing social media content, customer engagement, and online communication for businesses.

I can help with:

• Social Media Management
• Content Scheduling
• Customer Support
• Administrative Tasks
• Email & Calendar Management
• IT Dispatch Coordination
• Technical Support Coordination
• Ticket & Incident Management
• Vendor Communication
• Data Entry & Reporting

I am organized, easy to work with, and capable of handling fast-paced remote work environments while maintaining professionalism and strong communication.

I am open to long-term opportunities and eager to help businesses grow and operate efficiently.