Experienced customer service and insurance support professional with knowledge in handling Auto Insurance policies, including quoting existing policies and assisting customers through online insurance portals. Skilled in providing support via phone, email, and chat while handling billing inquiries, coverage concerns, policy updates, and general insurance-related questions.
Experienced in cold calling clients who submitted quotes online to provide follow-up assistance, answer inquiries, and help complete the insurance process. Strong communication, customer service, and problem-solving skills with the ability to build positive client relationships.
Verified
