Customer Relationship Management | Customer Satisfaction and Retention | Direct Selling | Upselling | Appointment Setting | Lead Generation and Sales | Objectives Management and Sale Closing | Client Correspondence | E-Mail & Chat Support | Team Leader | Sales Process Management | Relationship Building
SOFTWARE AND TOOLS USED
HubSpot, CRM Salesforce, Slack, Google Sheets, Google Calendar, Gmail, MS Office
More than 10+ years of experience in sales, customer service, and lead generation; over 5 years of experience as a remote worker. Expertise in managing self-generated pipelines, handling client correspondence, and providing excellent customer satisfaction. Demonstrated ability to work alone with various online tools.