Customer Support professional with 2 years of BPO experience handling customer inquiries through phone, email, and chat support. Experienced in resolving customer concerns, maintaining service quality, and providing clear and professional communication.
I am currently transitioning into remote e-commerce customer support and have basic knowledge of Shopify workflows, order management, shipping concerns, refunds, returns, and customer issue resolution.
I am detail-oriented, adaptable, and comfortable working independently in remote environments. I am available for graveyard shifts and committed to delivering excellent customer service while supporting business operations efficiently.
