I help e-commerce businesses provide responsive customer support and keep daily operations running smoothly through efficient customer service, order management, and store administration. With 7 years of experience across aviation, hospitality, and e-commerce, I have supported customers through email, chat, phone, and in-person interactions while maintaining accurate records and delivering excellent service.
I have hands-on experience with Zendesk, Shopify, Etsy, and Meta Business Suite, along with Google Workspace, Microsoft Office, Canva, ChatGPT, Gemini, and Claude. My experience includes Shopify product listings, Etsy store management, SEO product optimization, order processing, customer support, data entry, and administrative tasks.
I am a Filipino Virtual Assistant available for full-time, long-term employment and can work during US and Australian business hours. I prefer a dedicated remote role where I can become a reliable part of your team and contribute to your business over the long term.
I take pride in being dependable, organized, and easy to work with. I learn new systems quickly, communicate professionally, pay close attention to detail, and consistently complete tasks accurately and on time. My goal is to provide reliable support that helps businesses deliver a great customer experience while staying organized and efficient.
Let's chat — your business deserves a Virtual Assistant who genuinely cares about your business and takes pride in delivering quality work.