Professional SummaryDedicated and results-oriented professional with 6+ years of experience in customer service, marketing/social media management, and business development. Skilled in delivering exceptional customer experiences, fostering relationships, and driving satisfaction through efficient and empathetic support. Proven ability to create strategic business plans, manage teams, and launch successful campaigns. Passionate about leveraging expertise to contribute to organizational success while ensuring outstanding service and satisfaction.SkillsStrong communication skills (written and oral)Business development and analyticsCommunity engagement and relationship buildingSocial media management and advertising (PPC knowledge)People management and life coaching expertiseMicrosoft Office proficiencyAdaptability and proactive team collaborationMarket trends analysis and strategy developmentProfessional ExperienceBusiness Development and Social Media Manager
IB Schmidt GmbH, May 2024 – October 2024Identified new business opportunities and developed compliant business models based on German requirements.Analyzed market trends to create effective strategic plans.Managed social media accounts, created engaging content, and analyzed metrics to enhance performance.Collaborated with internal teams to implement successful sales and marketing -----------ief Operating Officer and Marketing Department Head
Immensity Group Business Development Inc., March 2020 – May 2023Managed overall business operations and created successful development strategies.Oversaw marketing productions, including posters, GIFs, and video edits, ensuring quality assurance.Led a 10-member marketing team, handling 10–15 client accounts -----------veloped strategic plans to improve departmental success and foster community growth.Marketing Department Head
Marvill Website Development Corporation, August 2023 – April 2024Created SOPs for the marketing department and monitored output quality.Launched successful marketing campaigns and trained associates on social media and business development.Managed client relations and strategic business planning.Life and Wealth Coach
FWD Life Insurance Phil., October 2017 – April 2020Provided professional advice on business and financial aspects.Trained and supported over 20 insurance agents, ensuring their success.Directed the business development strategy for the insurance branch.Social Media Manager
Coach Max Salazar - LifeStrat International Inc., January 2019 – March 2020Created and managed social media accounts (Facebook, Instagram, Twitter, and website).Developed strategic plans for branding and product marketing.Built a thriving community and worked as a content creator and graphic design -----------ief-of-Staff
LifeStrat International Inc., January 2019 – March 2020Assisted in business development and supported a team of over 20 sales agents.Facilitated events and ensure business alignment with strategic -----------cationElectrical Engineering
MFI Foundation Inc., School Year: 2014–2017Secondary Level Education
Luis Palad National High School, School Year: 2010–2014CertificationsLeadership and Personal Mastery Course (Level 1) – Discovery (Batch 32, Oct 2017; Re-audited Oct 2019)Leadership and Personal Mastery Course (Level 2) – Breakthrough (Batch 39, Oct 2018)
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